1. Introduction
BuyToLetAdviser (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This policy explains how we collect, use and store your personal data when you use our website.
2. Who We Are
Website: BuyToLetAdviser.com
Email: help@buytoletadviser.com
BuyToLetAdviser is an enquiry platform that connects UK property investors with authorised mortgage advisers. We do not provide mortgage advice.
3. What Data We Collect
We may collect and process the following data:
- Name
- Email address
- Phone number
- Property and enquiry details
- IP address and website usage data
4. How We Collect Your Data
We collect data when you:
- Submit an enquiry form
- Subscribe to updates
- Use our website
We may also collect data automatically through cookies and tracking tools.
5. How We Use Your Data
We use your data to:
- Connect you with a suitable mortgage adviser
- Respond to your enquiry
- Send relevant communications
- Improve our website and services
- Monitor performance and analytics
6. Sharing Your Data
By submitting your details, you agree that:
- Your information may be shared with authorised mortgage advisers
- Advisers may contact you by phone, email or SMS
We only share your data where necessary to fulfil your enquiry.
We do not sell your personal data.
7. Legal Basis for Processing
We process your data under:
- Consent (when you submit an enquiry or subscribe)
- Legitimate interest (to operate and improve our service)
8. Data Storage and Security
We take reasonable steps to protect your data.
Your data may be stored securely using third-party systems such as CRM platforms.
9. How Long We Keep Your Data
We retain your data only as long as necessary to:
- Fulfil your enquiry
- Comply with legal obligations
10. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Request correction
- Request deletion
- Object to processing
- Withdraw consent
To exercise your rights, contact: help@buytoletadviser.com
11. Cookies
We use cookies and similar technologies to:
- Analyse website traffic
- Improve user experience
- Track conversions (e.g. Meta Pixel, Google Analytics)
You can control cookies through your browser settings.
12. Third-Party Services
We may use third-party tools, including:
- Google Analytics
- Meta (Facebook) Pixel
- CRM systems
These providers may process data in accordance with their own privacy policies.
13. Changes to This Policy
We may update this policy from time to time.
Any changes will be posted on this page.
14. Contact
If you have any questions about this policy or your data:
Email: help@buytoletadviser.com